Information about an individual SIM

SIM management page

The SIM management page is the page that displays the details of an individual SIM. From this page, you can perform tasks such as:

  • Viewing detailed network information about a SIM
  • Setting up a SIM monitoring alert
  • Applying metadata to a SIM
  • Barring or unbarring a SIM

Access a SIM's management page

You access a SIM's management page from a list, or by searching for a specific SIM.

  • To select a SIM from a list, on the main navigation panel, select SIMs, select a status, and then select a SIM from the list.
  • If you know the SIM's ICCID, or MSISDN you can use the Search bar.

Sections of the SIM management page

The SIM management page is divided into tabs. The following table describes the information available in each tab.

Tab Description
Details View network details, rate plan information and manage the SIM's tags, nicknames, and SIM group membership.
Metadata Associate text, location, or address information with a SIM.
Network View connection, data usage, authentication, and APN log details.
Monitoring Set up and manage individual SIM monitoring alerts.
Billing

Request a change of rate plan, or see current static and usage charges.

Troubleshooting Take a variety of actions to fix connectivity issues, transfer services from one SIM to another if a device is lost, or terminate a SIM.