Add a subscriber to a group

Use this procedure to:

  • Add a subscriber to a group for the first time
  • Move a subscriber from one group to another
  • Move a subscriber out of a group (add it to "No Group")

Info: To add or change more than one subscriber at a time, follow the procedure described in the section Bulk actions.

Note: A subscriber can belong to only one group at a time. By default, subscribers belong to the group "No Group".

1. Select the subscriber that you want to add.

  • To select a subscriber from a list, on the main navigation panel, select Subscribers, select a status, and then select a subscriber from the list.
  • If you know the subscriber's ICCID, or MSISDN you can use the Search bar.

Result: The platform displays the subscriber details page.

2. On the Subscriber Details panel, select the Edit button.

Result: You can now edit the information displayed on the panel.

3. From the Group list, select a subscriber group, and then select the save icon to save your changes.

Note: To remove a subscriber from a group, select No Group, and then save your changes.

Result: The platform saves your changes and displays a confirmation message.